Car Parking

Surrey Heath Borough Council have introduced parking charges to ensure availability for Leisure Centre users. Sports Centre visitors can still park free of charge for up to 3 ½ hours while they are using the centre

The system will be in operation between 9.30 and 5.30 Monday to Saturday (inclusive)

Arena Customers using the Car Park during these times must activate their parking session as detailed below.  Failure to do so will lead to a Penalty Charge Notice being issued

 

How do I get free parking?

When you visit the Leisure Centre, you need to follow these steps;

  • Go into reception
  • Book your class/session
  • Go to the fixed terminal also in reception
  • Enter your vehicle registration details on the RingGo parking screen
  • Check the details are correct and note the time your parking runs out
  • Make sure you return to your car within the free period

If you want to park but not use the Leisure Centre, or extend your parking beyond 3½ hours, you will need to pay with RingGo cashless parking.

 

What is RingGo?

RingGo is a quick and easy way to pay for your parking by phone. Simply use the RingGo iPhone or Android apps, call, text, or book online/through our mobile website at www.myringo.co.uk

You will need to provide your vehicle registration, make and colour; the code for your location (a four or five digit number shown on the signs); the length of time you want to stay; and your payment card details.

 

Why not register now?

If you think you might need to use RingGo, either to extend your leisure centre parking session, or to park there at other times, why not register now at www.myRingGo.co.uk

 

FREQUENTLY ASKED QUESTIONS

How long do I have from parking my car to registering my number plate at the pod in reception? You will have 20 minuets grace period.

What happens if I go over my 3.5 hour limit? You must pay using your credit/debit card and the number provided on the signage in the car park. Failure to do this will result in a fine.

What happens if I have more than one car. You only need to log the number plate for the vehicle you are driving on the day

Will I need to put my car registration number in every time I visit the centre? Yes you will.

Do I need to tell the machine what activity I am taking part in at the centre. No. All the system is dong is authorizing your visit to the centre.

If I spend 2.5 hours at the centre in the morning and then wanted to come back for 2.5 hours in the afternoon would the system allow that? Yes as long as there is an hour in between each visit.

If I arrive to take part in an activity at 9.05am and stay till 10.30am, do I need to register and when do I do this? Yes you do need to register and you will do this at 9.05am you will get 3.5 hours from this point.

How will this effect blue badge holders? All blue badge holders must park in the designated spaces and display an in date blue badge at all times. You will still need to put car details into the pod/computer system.

If you have any queries regarding parking at the Arena, please click here

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