Fakenham Sports and Fitness Centre Wins National Flame Award
Fakenham Sports and Fitness Centre, owned by North Norfolk District Council and run by Places for People Leisure, has been named Leisure Centre of the Year (Streamline) in a national awards competition.
The centre won one of the two Leisure Centre of the Year awards (the other was a multi-use category) handed out on June 29 at an event in Telford attended by hundreds of representatives of the health and fitness industry.
The Flame Awards is an annual event recognising the work of the health, fitness and physical activity sector. Winners have to show that the work they do is shaping the future of physical activity in the UK. As part of the assessment of Fakenham Sports and Fitness Centre a customer feedback survey was completed as well as a Net Promoter Score (NPS) and a mystery shop by external assessors. Overall Fakenham Sports and Fitness Centre scored 86% compared to a Flame Award average of 60%.
Cllr Becky Palmer, North Norfolk District Council Cabinet Member for Health and Wellbeing, said: "These awards are incredibly important to the leisure industry and well done to the Fakenham team for the recognition they have won.
"Across North Norfolk we boast an excellent range of leisure centres and community sports centres which provide a huge range of healthy activities and I would encourage those who haven't discovered what is on offer to do so."
Stuart Jardine, Contract Manager with Places for People Leisure, said: "We are delighted that the Fakenham centre has won this award. It is a great reflection of the amazing commitment of staff and the work they do in getting our local community more active and healthy.
"We will continue to strive to provide a great facility with exceptional service that engages local people."