Outstanding QUEST Results for DC Leisure
Alfreton, Ripley and William Gregg VC leisure centres have all achieved an ‘outstanding’ rating through the QUEST Stretch Assessment. Hear more from Jackie Goacher, our Contract Manager…
“This was the first time that Alfreton, Ripley and William Gregg were entered for the new QUEST Stretch award. The fact that all three sites have achieved ‘outstanding’ status is a fabulous achievement in itself, but to have been ranked as the top three leisure centres nationally is testament to the team’s hard work and dedication. I believe it is our passion and genuine desire to continually improve what we do that is the cornerstone of our achievement.
“Managed by our team, on behalf of Amber Valley Borough Council, the leisure centres have been declared as leading leisure centres in England, Scotland, Wales and Northern Ireland. They have consistently been rated highly both by industry experts and customers.”
QUEST Stretch, in partnership with ukactive, measures quality in the sport and leisure industry. The rankings are based on a number of criteria including customer experience, cleaning and housekeeping, maintenance, environmental management, health and safety management, impact on the local community, and contribution to health and wellbeing.
Jackie continues: “Achieving the QUEST standard is one of the requirements set by the council to ensure a high quality service. However, this latest achievement means that their local users have officially got the best leisure centres in the UK right on their doorstep.
“The QUEST validator described our centres as ‘innovative and pioneering’ and ‘leading the way in the industry’.
In recognition of the award, leisure centres managers Jenny Hedgecock (Ripley), Peter Sharkey (Alfreton) and Jackie Goacher at William Gregg VC, have all become ‘Excellence Ambassadors’ for Quest.
Amber Valley Borough Council Portfolio Holder for Healthier Places to Live, Councillor Steve Hayes, adds: “We are thrilled to see our three leisure centres sitting at the top of a league table of over 600 centres. We hope that this latest accolade may encourage even more local people to explore the great leisure facilities they have right on their doorstep.”