Rising Stars of the Future
With staff and talent development high on the agenda, this month Clare Hayler, Group HR Manager, gives us an insight into two key employee training programmes.
This month sees Places for People Leisure’s third cohort take to the elite talent programme, Rising Stars. Designed for existing managers looking to progress to General Managers, Contract Managers and Area Managers, it will be delivered over the coming six months. Each module takes place at an inspirational sporting venue welcoming motivational speakers, national governing bodies and partners to inspire the Rising Stars with the range of opportunities available industry wide. Assignments are completed to solidify learning and the programme culminates in a Dragons Den style finale.
Over the past two years an incredible 63% of the 38 graduates have received a promotion and 84% remain with the company.
AIMs, our second talent development programme, is also underway with 58 team leaders and supervisors having enrolled in September. Delivered twice a year, the theory is presented by training partner, Lifetime while our managers bring this content to life in a work context. Modules include; leadership, building an effective team, sales skills and customer service. In June 2014, 53 individuals graduated from AIMs, 8% of whom have already been promoted.
Developing from within, retaining talent and keeping our employees engaged are key goals for us. Having established two unique and completely tailored programmes, we are able to empower our staff with the skills needed to progress in the company and deliver an exceptional experience for our customers.