FAQs

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A little about Places Leisure…

We’re a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with Local Authorities to deliver the right kinds of health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than operating facilities.

We’re a Social Enterprise, looking after over 100 leisure centres nationwide.  We’re really pleased to be adding 5 more through partnering with Wokingham Borough Council.  The next 5 years will see a £30m investment across the sites and we’re looking forward to getting to know you and your activity needs.

We hope the FAQs below begin to answer some of your questions.

 

Last updated: 23rd April 2018

*Arborfield is currently running on a temporary internet connection while we await a line upgrade. Timetables will load a little slower than we'd hoped. You can book over the phone by calling: 0118 976 2288*

When will the new centre open?

The opening day will be 1st May, with the new gym opening on the 4th May.

I love classes, when can I see timetables and when can I book?

Our timetables are now live.  Our monthly members have 14-day advance booking rights, our pay as you go members (we call it Places Membership) benefit from 7-day advanced booking rights.

Important note for those experiencing difficulties registering - When you book for the first time our system will ask you to register.  You will need to use the email address we hold on the system (that’s how we know who you are, your membership and display your correct prices).

When you see the message “We don’t recognise that email address.  Remember to use the one you joined with” you will be experiencing one of two issues.

  • We use the details that are being transferred from the previous operator.  If you haven’t given an email address to 1life previously, or it has changed or it is incorrect the system won’t recognise you.
  • There is a duplicate.  We use a ‘single sign-on’ system – so we do need one unique email address per customer. If your email was previously shared across multiple memberships then we’d also suggest talking to reception.

In both instances please ring site to book – and we’d suggest letting reception know an email address when you next visit.  Just allow a couple of extra minutes.

What can we do?

Arborfield Green Leisure Centre includes a gym, 2 studios, dedicated group cycling studio and 8 court sports hall.  Outside you’ll see a brand-new state-of-the-art outdoor 3G football pitch, 2 netball pitches and 3 tennis courts, all floodlit.  Not forgetting the free car parking.

 

What will the opening times be?

Elements of access are shared with the school, which means bookings and public use is restricted during term time.

 

During school holidays and for general enquiries the centre will be open

Mon to Fri                                07:30 am to 10:00 pm

Sat                                           08:00 am to 06:00 pm

Sun                                           08:00 am to 08:00 pm

 

During term time

Gym                                         07:30 am to 10:00 pm

3G Pitch, Courts & Sports Hall   05:30 pm to 10:00pm

Sat (all)                                     08:00 am to 06:00 pm

Sun (all)                                    08:00 am to 08:00 pm

 

It looks exciting, how do I join?

To join online:

Click here

We have a fantastic opening offer for the first 200 customers who sign up to one of our memberships! The first 200 members will not only get their first month’s membership for free, but also only pay a £10 joining fee (reduced from our usual £25.00 joining fee) with their first direct debit in June. Yes, that’s correct, it won’t cost a penny initially to join us! Full terms and conditions apply, please see our sign-up page for further information.

To claim our opening offer, please ensure you add and apply the following Promo Code: OPENING on the sign-up page. 

What about juniors?

Active kids become active adults, so we are looking to give you more.

Junior memberships for 11 to 17-year olds will be £14.99, a reduction on the previous price in the other sites.

At PfP under 8’s swim for free – whilst Arborfield doesn’t have a pool we will introduce this at Loddon Valley & Carnival Pool (£5 annual registration fee applies).  Simply ask at reception.

You can also book Arborfield Green Leisure Centre for football and multi sports parties. 

Are sports clubs welcome?

Of course, community response so far to the facility has been fantastic. The sports centre will be home to a number of sports clubs from football, rugby, dancing, basketball, netball and frisbee.   For enquiries relating to club, casual and party hire bookings please email wokinghamenquiries@pfpleisure.org

 

What about the new centres?

Arborfield Green Leisure Centre isn’t the only new centre that we’ll open. 

Ryeish Green Leisure Centre will be a new and later addition to your local choice.  Opening late July 2018, you’ll see a new gym, studio, 4 court sports hall and an outside 3G pitch.

 

When do I find out more?

Currently this FAQ is the best way to answer your questions, we’ll update these whenever we have more information to share.

 

I want to follow Arborfield Green Leisure Centre on Social media?

We’ve set up the following page, we’d love you to follow us;

Facebook

 

I have more questions…..

If you have further questions please ask our teams on site, or you can email us on; 

 

EnquiriesArborfieldGreen@pfpleisure.org

In the first month we’ll make sure the popular questions are added to this FAQ for the benefit of everyone.

 

Thanks for reading,

 

The team at Arborfield Green Sports Centre

 

*Subject to Change